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Creand Digital 

Your bank, wherever and whenever you need it 

Discover everything Creand Online Banking has to offer. 

With Creand Online Banking, make what seems difficult easy

Everything you need to manage your finances with a single click in the “Perform Operations” option. Set up your most important searches and operations, like your account and card transactions, transfers, Bizums, or the option to register a cybercard, and much more.

Personalise the new Creand Online Banking app and chose the home screen view that best suits your needs, select your favourites and, if you want, go to the dark side and activate night mode!

Decide what you want to receive and when, so you don’t miss anything that happens with your accounts and to keep things under control.

Interact with your manager conveniently and confidentially, and request an appointment over the phone or in person. 

Activate biometrics to easily validate all your Creand Online Banking operations with push notifications and face or fingerprint ID.


The Creand Cybercard is a free pre-payment card that lets you make purchases online from any device and with total security. 

Want to forget about cash and cards? 

With the new Creand Wallet service, you can pay directly with your mobile phone as if it were one of your cards. It’s that easy! 

Download the Creand Wallet app

App available for devices with Android 4.4 or later with NFC technology. 

Broker: Make your money work for you

Invest easily with a user-friendly and intuitive platform thanks to our digital solutions

From the new Creand Online Banking app, you can make your money work for you through equities and investment funds.


Over 500 securities

Information on over 500 securities in Spanish, European and American markets.

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Lists of funds and securities

Create your list of preferred securities and funds with specialised information and technical analyses.

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Upcoming dividends

View the upcoming dividends to be paid out by Ibex 35 companies.



All the latest from global economies with over 30 news items every day.


Advanced chart

An advanced chart for traders and investors to analyse and make decisions about their assets, all in one platform.


Specialised tools

Sophisticated functionalities for observing and analysing price patterns.

Merkaat: Your digital investment advisor

With buy and sell recommendations for funds to help you make the most of your capital in a personalised way.  

Open Architecture

Open architecture

We carefully select the most suitable funds for your portfolio taking into account our best criteria and analysing all types of managers. 

Funds Boutique

Boutique funds

Our proposition is exclusive: we offer you a wide variety of unique funds, with outstanding quality management.  

Personalized Proposals

Personalised proposals 

We give you buy and sell recommendations adapted to your investment profile and needs. 


Human touch

We combine the best of technology and people because we know that a close and personal touch is still important to you. 

Download the Merkaat app and discover its advantages 

Want to know how to operate online risk-free? 

Keep our recommendations in mind. 

We solve your doubts

We resolve all your questions about the new Creand Online Banking app here

Validating your data provides you with immediacy and convenience when carrying out transactions. Moreover, it will provide you with security, as it is a way of verifying your identity.

To validate your personal data, you need to access Online Banking and click on the “personal data” option in your profile.

Thanks to this new technology, users of Creand Contactless cards save time and gain in convenience and security. It allows you to buy by holding the card up to the terminal of the point of sale (POS/dataphones) Contactless of the commercial establishment.

You can make up to 10 purchases without needing to access the app again or connecting online. Once you have used up all 10 purchase options, you will need to sign in to the app again to continue using Creand Wallet. 

To sign up to Online Banking, you need to be a Creand customer and have the channels contract. You can request the channels contract from your usual account manager or from your branch.  

Once you have the channels contract, you need to activate it through the Online Banking registration service. 

  1. Enter the complementary channels contract and the PIN. 
  2. Select the username and password and provide a contact mobile phone number. 
  3. Activate the signature device provided by your branch, either a coordinates card, Tokkō or Apptoken. 

With your selected username and password, you will be able to access Online Banking. 

First steps
Once you have registered, you will be able to access Online Banking to manage your personal finances. 

  1. Access Online Banking from the side banner. 
  2. Personalise your Online Banking. 
  3. Manage your personal finances from any mobile device, tablet or desktop. 

User management

Your username and password are personal and non-transferable. For your security, it is not possible to confirm any transactions without the specific information from the coordinates card or signature device: Tokko or Apptoken. 

Have you followed the correct steps and are having trouble accessing Online Banking? 

If after registering you cannot access Online Banking, please contact our Contact Center by calling +376 88 88 88 or emailing

You can make a transfer to any national or international account by following these steps: 

  1. Access the transaction from the “Accounts” section of the menu. 
  2. Select “Options” from your account and then “New transfer”. You can also access it from the “New transfer” section or through the “New transfer” button on the right-hand side. 
  3. To make a “New transfer”, you will need to select the payment account from which you want to make the transfer, the payer and the payee of the transfer. You will be able to choose whether you want to make the transfer between your accounts, to an account saved as favourite in your list or to other national or international accounts. Also enter the name of the payee, the transfer description, the amount you want to transfer and the currency of the transaction. Select whether the costs of the operation are to be borne by the payee or the payer, or whether they are to be shared. And lastly, if you want the transfer to be made on a recurring basis, select the frequency and from which date it will be effective. 
  4. On the confirmation screen, you can review and correct the transfer details. If the details are correct, complete the operation securely using the coordinates card or the signature device. 
  5. Once the operation is confirmed, you will be able to view a summary, add the transaction as a favourite to repeat it in the future or notify the payee via SMS or email. You will also be able to download a receipt of the transaction. 

Find out about all the operations you can perform through complementary channels

Learn more