We are waiting for you in our offices
Select the option that best suits your needs to access all the information.
If you can’t come and see us, you have these options
Contact us in the way you prefer
If you have anything to tell us, we’re listening
Do you want to make a complaint or a claim? You can do so here
Entities operating in the financial system must establish, implement and maintain effective and transparent complaints management procedures for the prompt and reasonable handing of complaints lodged by clients or potential clients, and they must keep a record of each complaint and the measures taken for their resolution (article 14 of Law 8/2013).