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health insurance

Creand Salut Hospitalizació

Salut Hospitalització is an insurance policy that specifically covers the costs of hospitalisation and surgery at affiliated centres up to 100% of the CASS rates with the Via Preferent. 

Features of the Salut Hospitalització Insurance 

Creand’s Salut Hospitalització Insurance is designed for people who are registered with the CASS, as employees or voluntarily insured, and who wish to have a basic insurance for serious and financially significant illnesses. 

Choose between individual or family insurance, which covers the policyholder and all dependants. 

Enjoy a 10% discount on the premium for the first 6 months if you have your salary paid directly into the bank. 

You will have our network of branches at your disposal to deposit your medical invoices, and you can also do so by email:

We will notify you by email or SMS each time a reimbursement is made on your insurance policy. 

Product taken out with CA Vida Assegurances, SA. 

Not sure which insurance policy is best for you? 

Check our comparison table to choose the health insurance policy that best suits your needs. 

Salut Hospitalització Insurance Benefits 

Salut Hospitalització reimburses the portion of medical expenses (such as hospitalisation, urgent medical care, urgent medical transport and preoperative diagnostic tests) that are not covered by the CASS, up to 100% of the annual CASS rates with the Via Preferent. 

With Salut Hospitalització, you will not have to pay the hospitalisation costs not covered by the CASS for hospitalisation at the Hospital Nostra Senyora de Meritxell. These costs will be managed directly by Creand’s insurer with the hospital. 

In the event of the death of the insured person (aged between 18 and 70), Salut Hospitalització pays the beneficiaries compensation of between €3,000 and €30,000 depending on the capital insured at the time the policy is take out. 

Salut Hospitalització Grace Periods 


3 months for medical expenses. 


10 months for maternity care. 

Frequently-asked questions 

You can consult your debts through online banking, in the “correspondence” section, or you can go to your branch or manager.

If you need to modify the account of an account, please contact your usual account manager or call our customer service (+376) 889119.

To process the payment of your medical bill you can do it by scanning the receipts and send them to the e-mail: or from the “one-click transactions” section of the website.

When a medical insurance policy includes waiting periods it means that you will have to wait a certain amount of time after you start enjoying the benefits of the policy in order to be able to access certain guarantees.

The companies establish this period to protect themselves from those clients who only want to sign up to solve some ailment or medical need and, once resolved, they leave. However, each company establishes the conditions for defining what the waiting period is, as they can vary according to their guarantee.

Likewise, another reason why insurance companies include waiting periods in their medical insurance policies is to prevent clients from having to be treated for an illness that already exists at the time they are discharged.

Any questions?

If need answers to any questions or want more information, get in touch and we will help you.